Privacy Policy

Last updated: October 1, 2025

1. Introduction

At Astradial, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect:

  • Personal Information: Name, email, phone number, billing information.
  • Usage Data: Call logs, interaction data, and voice recordings (with consent).
  • Technical Data: IP address, browser type, device information.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services.
  • Process payments and manage your account.
  • Communicate with you about service updates, offers, and news. By submitting your contact information to us, you provide marketing consent for us to contact you for promotional purposes.
  • Analyze usage patterns to improve our technology.
  • Train our AI voice models (with your explicit consent).
  • Comply with legal obligations.

4. Data Storage and Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing and Third Parties

We may share your information with service providers (e.g., payment processors, cloud hosts) and as required by law. We do not sell your personal information.

6. Your Privacy Rights

You may have rights regarding your personal data, including the right to access, rectify, or erase your data, depending on your location.

7. Children's Privacy

Our services are not intended for children under 16, and we do not knowingly collect their data.

8. Data Processing, Storage, and Transfers

Our primary data processing and storage operations are conducted on servers located in India. By using our service, you consent to the storage of your data in this location.

Our AI functionalities are powered by Google's Gemini 2.0 model. By default, data processed by this model is handled within Google Cloud's global infrastructure. The specific processing location for Gemini can be customized to a region of your choice upon formal request, subject to availability and potential additional costs.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

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